Frequently Asked Questions

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Frequently Asked Questions

Everything you need to know about renting with us

We accept Visa, Mastercard, American Express, and Discover.

A valid driver's licence with at least one year of driving experience, plus a valid credit card for a US$200 security hold. If you are paying by debit card, the hold ranges from US$1,500 to US$3,000 depending on the vehicle class.

Yes. Infant carriers, child seats and boosters are available, along with GPS units. You can add any of these in Step 3 of the booking process.

You can cancel any reservation by going to the /modify-reservation (check our footer) page in our website with your reservation details. The full cancellation policy is available on the footer.

Collision Damage Waiver (CDW) is not included in the base rate, but you can add it to your reservation in Step 3 of the booking process.

The minimum age is 22 and the maximum age is 85. If you are over 85, please contact us directly so we can work something out.

Yes. Delivery is free island-wide on any rental of 2 days or more. For 1-day rentals with delivery, a US$15 fee applies.

In Antigua and Barbuda, we drive on the left-hand side of the road. All our vehicles are right-hand drive.

Call the location where you picked up the rental first. Our team will walk you through what to do, or come out to you if needed. After hours, use the emergency line listed on your rental paperwork.

Yes, a card payment is required to complete your online reservation. Additional payment options, including cash, are available at pickup.

We do not offer full coverage insurance directly. You are welcome to purchase third-party rental excess insurance online before your trip. If anything happens during the rental, you settle with us first and then submit the claim to your third-party insurer for reimbursement.

Yes. You can return your car to the airport outside of office hours. Your agent will give you specific drop-off instructions when you collect the vehicle.

Antigua's roads range from paved highways to narrower stretches with the occasional pothole or uneven surface. A lot of the network is currently being repaired. If you are a party of four or are planning to explore the back roads, we recommend a mid-size car or small SUV rather than a compact.

Yes. A local driver's permit is required to drive in Antigua, even if you hold an International Driver's Licence. We can pre-purchase it for you when you book your rental.

Have more questions?

Get in touch with our team.